Last updated: September 2, 2025

This Privacy Policy explains how Frenchie Fomo (“Frenchie Fomo,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit FrenchieFomo.com and any related services, forums, tools, or storefronts (collectively, the “Site”).

By using the Site, you agree to this Policy and our [Terms & Conditions]. If you do not agree, please discontinue use.

1) Who We Are & How to Contact Us

Data Controller: Frenchie Fomo
Email: support@frenchiefomo.com
Address: 147 Green Town, Lahore
Punjab, 54770

2) What We Collect

We collect information in three ways: you provide it, it’s collected automatically, or from third parties (e.g., payment/advertising partners).

2.1 Information You Provide

  • Account & Profile: name, email, username, password, avatar.
  • Orders & Store: billing and shipping info (name, address, phone), order details, returns.
  • Forum & Community: posts, replies, likes, messages (if enabled), uploaded media.
  • Support & Surveys: emails, forms, comments, feedback.
  • Marketing Preferences: newsletter opt-ins/opt-outs.

Payment data: We use third-party processors. We do not store full card numbers.

2.2 Information Collected Automatically

  • Device/Usage Data: IP address, browser type, device type, OS, language, referring URLs, pages viewed, time on page, clicks.
  • Cookies & Similar Tech: session cookies, analytics cookies, advertising cookies, affiliate tracking parameters, pixel tags, local storage.
  • Approximate Location: derived from IP for fraud prevention, analytics, or tax/shipping estimates.

2.3 Information from Third Parties

  • Payment & Fulfillment Partners: transaction confirmations, fraud signals, delivery status.
  • Advertising/Analytics Partners (if enabled): Google Analytics/AdSense/Ads data, including interest categories or inferred audiences.
  • Affiliate Networks: clicks, conversions, and anonymized order metadata tied to our links.

3) How We Use Information (Purposes & Lawful Bases)

We use information to:

  1. Operate the Site & Provide Services (create accounts, process orders, ship products, enable forum features).
    • Legal bases (EU/UK): Contract, Legitimate Interests.
  2. Customer Support (respond to messages, troubleshoot).
    • Legal bases: Contract, Legitimate Interests.
  3. Personalize Content & Improve the Site (analytics, A/B tests, recommendations, search).
    • Legal bases: Legitimate Interests, Consent (where required).
  4. Marketing & Communications (newsletters, product updates, promotions—only if you opt in where required).
    • Legal bases: Consent, Legitimate Interests.
  5. Advertising & Affiliate Monetization (serving ads; measuring performance; using affiliate links).
    • Legal bases: Consent (where required), Legitimate Interests.
  6. Security, Fraud Prevention & Compliance (protect accounts, enforce terms, comply with laws/tax).
    • Legal bases: Legal Obligation, Legitimate Interests.

You may withdraw consent at any time where consent is the legal basis.

4) Cookies, Analytics & Ads

4.1 Cookies & Similar Technologies

We use cookies/pixels/local storage to remember preferences, keep you logged in, analyze traffic, and (if enabled) personalize/measure advertising. You can manage cookies via your browser settings and our Cookie Preferences link (if implemented).

4.2 Analytics

If enabled, we use tools like Google Analytics to understand how visitors use the Site. These providers set cookies and process pseudonymous data. You can opt out via our Cookie Preferences or through platform tools provided by the analytics vendor.

4.3 Advertising (AdSense/Ads, if enabled)

If we serve interest-based ads (e.g., Google AdSense), ad partners may set/read cookies or use device identifiers to show relevant ads and measure performance. Where required, we will request your consent for ad cookies. You can change your ad choices any time in Cookie Preferences or via industry tools (e.g., AdChoices, Google’s Ad Settings).

4.4 Affiliate Links

Some pages include affiliate links. When you click them, the retailer or network may place a cookie or use another identifier to recognize referrals and pay us a commission. See our [Affiliate Disclosure] for details.

5) Your Choices

  • Cookie Preferences: Set/withdraw consent for analytics/ads cookies (where available).
  • Marketing Emails: Unsubscribe via the link in the email or contact us.
  • Forum Settings: Edit your profile, notifications, and visibility.
  • Browser Controls: Block or delete cookies; use private browsing; enable tracking protection.

6) When We Share Information

We do not sell your personal information. We share it only with:

  • Service Providers/Processors: hosting, analytics, payment, email delivery, customer support, shipping, fraud prevention, cloud storage, and moderation tools—under contracts that restrict use.
  • Advertising & Affiliate Partners (if enabled): to serve or measure ads and track referrals.
  • Legal & Safety: to comply with law, enforce our terms, or protect rights, property, or safety.
  • Business Transfers: in a merger, acquisition, reorganization, or sale of assets (we’ll notify you where required).

We do not allow unauthorized third parties to scrape or harvest personal data.

7) International Transfers

We may transfer, store, and process information outside your country (e.g., the EEA/UK → US). Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent transfer mechanisms, and we assess local laws as needed.

8) Data Retention

We keep personal data only as long as necessary for the purposes in this Policy:

  • Accounts: while your account is active and for a reasonable period thereafter.
  • Orders/Invoices: at least [6–10 years] or as required by tax and accounting laws.
  • Forum Content: until you delete it or your account; backups and moderation logs may persist for a limited period.
  • Marketing: until you unsubscribe or your consent is withdrawn.
  • Security/Logs: typically [90–365 days], unless needed for investigations.

We securely delete or anonymize data when retention ends.

9) Forum & Community Privacy

  • Public by default: Forum posts and profiles may be visible to visitors and indexed by search engines.
  • Private messages (if enabled): Not end-to-end encrypted; may be accessed to investigate abuse or as required by law.
  • Moderation: We use automated and human moderation. Content may be flagged, limited, or removed per our rules.
  • Avoid sensitive data: Do not post personal, financial, health, or other sensitive information.

For forum rules, see our [Forum Rules]

10) Your Rights

Your privacy rights depend on your location. Subject to legal limits, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete your data (erasure).
  • Port your data to another service.
  • Restrict or object to certain processing (e.g., profiling).
  • Withdraw consent where processing is based on consent.
  • Appeal a decision (US state laws) and non-discrimination for exercising rights.

How to exercise your rights

Email support@frenchiefomo.com
with: your name, the request, and your account email. We may verify your identity and respond within the timeframe required by law.

California (CPRA) & US State Disclosures

If you are a resident of California (or states with similar laws), you may have additional rights, including the right to know categories of personal information collected, sources, purposes, and disclosures; the right to delete, correct, and opt out of “sale” or “sharing” (for cross-context behavioral advertising).

  • If we engage in “sale” or “sharing,” we will provide “Do Not Sell or Share My Personal Information” controls and honor Global Privacy Control signals where required.

EEA/UK Residents

You have the rights listed above under the GDPR/UK GDPR. You may also lodge a complaint with your local supervisory authority. Where consent is required (e.g., non-essential cookies/ads), we’ll seek it via our banner or settings.

11) Children’s Privacy

The Site is intended for adults (18+). We do not knowingly collect personal information from children under 13 (or a higher age where local law applies). If you believe a child provided personal data, contact us to delete it.

12) Security

We use reasonable technical and organizational measures to protect personal data (e.g., HTTPS encryption, access controls, backups). No system is 100% secure; you are responsible for safeguarding your account credentials and using unique, strong passwords.

13) Third-Party Links & Services

The Site may link to third-party websites or integrate services (payment processors, carriers, analytics, ad networks). Their privacy practices govern their handling of data; we are not responsible for their policies.

14) Country-Specific Notices (Optional)

If you operate from Pakistan or serve users globally, you should comply with local laws that may apply to you. If you adopt a specific national standard (e.g., Pakistan data protection law if enacted), add the relevant contact and rights language here. We will update this section as our compliance posture evolves.

15) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date shows the latest version. Material changes take effect when posted on this page. Your continued use of the Site means you accept the updated Policy.

16) How to Contact Us

Questions or requests about this Policy?

Email: support@frenchiefomo.com
Postal: 147 Green Town, Lahore
Punjab, 54770